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Acceptable Use Policy

Last updated

Template notice. The specific list of prohibited activities should reflect your actual risk appetite and any carrier or upstream contracts that constrain you. Review with counsel before launch.

Principles

Proxaro is built for operators who run lawful commercial workloads against commercial US targets. The categories below are hard lines for us; accounts observed to violate them are suspended without refund.

Prohibited activities

Unauthorized access

  • Access to any computer system without authorization from its owner.
  • Circumvention of technical access controls in violation of applicable US law — most notably the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the Digital Millennium Copyright Act (17 U.S.C. § 1201).
  • Credential stuffing, brute-force authentication, account-takeover workflows.

Primary-ticketing automation (BOTS Act)

  • Automation against Ticketmaster, See Tickets, AXS, DICE, or any equivalent primary-ticketing platform in a manner that violates the Better Online Ticket Sales Act (15 U.S.C. § 45c, Pub. L. 114–274).
  • Use of the service to purchase, reserve, or hold tickets in circumvention of a primary ticketing platform's access controls.
  • Sale, rental, or transfer of access tokens obtained through such circumvention.

This is an absolute line. Accounts whose workflows intersect primary ticketing are terminated without refund.

Malware and abuse

  • Distribution of malware, viruses, worms, or any code designed to compromise systems.
  • Command-and-control communications for botnets or any malicious automation.
  • Phishing campaigns or the staging of phishing infrastructure.

Spam and unsolicited communications

  • Bulk unsolicited email in violation of the CAN-SPAM Act (15 U.S.C. § 7701 et seq.).
  • Unsolicited SMS campaigns in violation of the TCPA (47 U.S.C. § 227).
  • Comment and forum spam.

Regulated platforms

  • Automation against banking, insurance, healthcare, gambling, or government platforms without an explicit contract from the platform owner.
  • Any workflow that intersects regulated categories (HIPAA, Gramm-Leach-Bliley, FERPA, COPPA) without appropriate downstream controls.

Minors and protected content

  • Any activity targeting minors, other than lawful advertising verification against a general audience inventory.
  • Access to, distribution of, or scraping of CSAM or equivalent material.

Election and health misinformation

  • Automated amplification, artificial-engagement, or coordinated inauthentic behaviour against US elections.
  • The same against public-health messaging during declared public- health emergencies.

Reporting

Abuse reports go to abuse@proxaro.io. We respond to all credible reports within one business day and take action (including account termination) where appropriate.